The Employee Experience Advantage by Jacob Morgan

The Employee Experience Advantage by Jacob Morgan is a profound non-fiction story 271 pages long at it really packs a lot of resourceful information in those pages. Research shows organizations that focus on employee experiences far outperform those that don't. Can organization truly create a place where employees want to show up to work versus the need to show up to work? Employee experience is a cause the effect is an engaged workforce. There is no question that engaged employees to perform better, aspires higher and achieve more, but you can't create employee engagement without designing employee experiences first. The extrinsic rewards like pay or bonus don't really motivate workers. Experiences are really one of the main things that make us human. The challenge that we have to overcome today is how to shift our relationship with work from feeling like a physical purchase, where satisfaction starts to decline over time to an investment in an experience, where our satisfaction increases over time. Jacob Morgan starts by pointing out by defining employee experience; utility, productivity, and engagement. He even points out the drivers of the employee experience mobility, millennial and changing demographics, technology, new behaviors, and globalization.

I did find even though the book was overall well written the notes and references placed between the sections instead of the back of the book, written much like a textbook or reference manual. I found several concepts very enlightening such as utilizing the environment of the space based on its uses. I found that could be a useful idea for a home office along with a professional work office. That the uses of a quality workspace allows the experience of work more productive for work and makes the employee more content. The other idea I found very educational was the idea to use applications that employee use at home for work purposes.
The Employee Experience